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Frequently Asked Questions

Answers to common questions about Kolva: what it is, how the trial works, available plans, security, supported languages, Field vs Finance hubs, and billing.

Common questions about Kolva. Click any question to expand the answer.

What is Kolva?
Kolva is a business AI layer for ERP-connected teams. It connects source systems across Field, Finance, operations, production, and supply so teams can work from trusted context, risk signals, priorities, and actions.
How does the free trial work?
The trial lasts 21 days and includes full access to every feature, including business AI and the Finance hub. No credit card is required to start. During the trial, Kolva generates demo data so you can explore the platform immediately, even before importing your own data.
What happens when my trial ends?
When the trial ends, you choose a plan (Starter, Pro, or Enterprise). If you do not select a plan, your account pauses — no data is deleted. You can reactivate at any time by choosing a plan. Demo data is automatically cleared 7 days after the trial ends.
What plans are available and can I switch?

Commercial hub:

  • Starter ($49/user/month) — Core commercial execution tools without business AI features.
  • Pro ($89/user/month) — Full business AI suite: decision briefs, voice debrief, churn risk, and priority workflows.
  • Enterprise — Custom pricing with SSO, advanced security, dedicated support, and SLA.

Finance hub:

  • Solo ($499/month) — 1-2 entities.
  • Multi ($499 + $349/entity/month) — 3-19 entities.
  • Enterprise — 20+ entities, custom pricing.

You can upgrade, downgrade, or switch plans at any time from Settings > Billing. Changes take effect immediately, with prorated billing.

Is my data secure?
Yes. Kolva uses Supabase (built on PostgreSQL) with row-level security, TLS 1.3 encryption in transit, and AES-256 encryption at rest. API keys are stored as SHA-256 hashes. ERP agents run on your network and push data outbound — no inbound ports required. For full details, see our Security Policy.
What languages does Kolva support?
Kolva supports English, French, Spanish, and Germanacross the entire platform — including business AI, Voice CFO, decision briefs, narrative reports, and the mobile app. Each user can set their preferred language in Settings > Preferences. The AI automatically detects and responds in the user's language.
What is the difference between the Field and Finance hubs?

The Commercial hub is for field teams: visit management, client portfolios, deal pipeline, decision briefs, coaching, gamification, quotes, and the mobile PWA app.

The Finance hub is for CFOs and finance teams: consolidated P&L, cash flow forecasting, anomaly detection, narrative reports, vendor intelligence, entity benchmarking, and ERP integration.

You can use either hub independently, or both together. When combined, Kolva's cross-hub intelligence correlates field activity with financial outcomes — a capability unique to Kolva.

Do you offer discounts for annual billing?
Yes. Annual billing saves 15% compared to monthly billing on both Starter and Pro plans. If you use both the Commercial and Finance hubs, the bundle discount is an additional 15%. Enterprise pricing is negotiated individually. See our Pricing page for full details.

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